Refund + Returns

Our refund and returns policy lasts 28 days.


If 28 days have passed since your booking, we can’t offer you a full refund but can amend your booking date at the managers discretion.


To be eligible for a return, you must contact Get Training via email or telephone (see contact details below)


  • 0844 414 1330


Once your return confirmation is received, we will send you an email to notify you that we have received your return request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at


Need help?

Contact us at for questions related to refunds and returns.